Guernsey Vault Services is an offshore securities company that specialises in bullion storage based in the centre of St. Peter Port in the Channel Island of Guernsey.
Guernsey Vault Services Limited was founded in 2008 to provide
clients with the option of storing their bullion in a vault rather
than at their home. Insuring precious metals can be an
expensive and challenging exercise, but by choosing to store with
us, as an alternative to personal or business insurance, our
clients enjoy the peace of mind that comes from knowing that their
treasured items are safe, secure and fully insured.
We do not pool the stored assets; each client's bullion is
allocated under their individual client code, and then stored in a
specific location within our vaults. This ensures complete clarity
regarding each deposit and helps to provide an added layer of
comfort regarding the storage of their precious metals.
Guernsey Vault Services Limited is registered with the Guernsey
Financial Services Commission ("GFSC") in relation to the
anti-money laundering amd countering of terrorist financing
regulations. As such, the Company is supervised for
compliance in line with the Handbook that is issued by the
Guernsey Vault Services Limited offers safe custody for your
precious belongings in our state of the art vaults in Guernsey. The
vaults have dual-control security systems, which are connected
directly to a specialised security company and the local police
Our vaults were purpose-built for the storage of precious
For more information about the facilities and how we may be able
to assist you, please contact the office on +44(0)1481 706765 or
The security of our clients' deposits is of paramount importance
to us. We can confirm that the deposits are wholly owned by the
beneficial owner(s) and do not appear on the balance sheet of the
Company. Each deposit is allocated to the client under an
individual code, and then stored in a precise location within our
The vaults are fully alarmed and monitored 24 hours a day by a
specialist security firm and benefit from being centrally located
in St Peter Port within close proximity to the Police Station and
the Customs Offices of Guernsey.
Notwithstanding the above, we do, of course, hold an insurance
policy for the contents of the vaults that is placed by Lloyd's of
London for additional client asset protection.
Please contact us for a full breakdown of our storage fees,
which our clients are required to pay annually in advance.
Whilst Guernsey Vault Services Limited has taken all reasonable
steps to ensure that data shown on its site is accurate we do not
accept any responsibility for errors made. We strongly recommend
that any potential user of the information contained within its
site pages seeks professional advice and verification before acting
Guernsey Vault Services Limited cannot be held responsible for
any inaccuracies of other information which may be accessed
directly from its own site pages through the hypertext links.
This website is the copyright of Guernsey Vault Services
This notice sets out how Guernsey Vault
Services will process your personal information (as a Data
In providing the Services, Guernsey Vault
Services is obligated and/or permitted by law to retain copies of
certain Personal Data in respect of its relationship with you
and/or in order to provide the Services to you.
Guernsey Vault Services is registered under
local Data Protection Law and may retain your Personal Data
collected from you in electronic, paper or other filing
Your personal information may be disclosed
to other companies within the Ravenscroft Group in order to
facilitate the provision of the Services. When processing your
Personal Data there will be times where Guernsey Vault Services
acts in the capacity of a data controller (as defined under
applicable Data Protection Law).
Please note that the following terms set
out below will apply to the way in which Guernsey Vault Services
processes your Personal Data when acting as a data controller.
Purposes of processing and legal
basis for processing
Guernsey Vault Services may process your
Personal Data for the following purposes:
Guernsey Vault Services will itself (or through a third party
e.g. credit reference agency) process certain information about you
or your directors, officers and employees and your beneficial
owners (if applicable) in order to carry out credit checks and
anti-money laundering checks and related actions which Guernsey
Vault Services considers appropriate to meet any legal obligations
imposed on Guernsey Vault Services relating to the prevention of
fraud, money laundering, terrorist financing, bribery, corruption,
tax evasion and to prevent the provision of financial and other
services to persons who may be subject to economic or trade
sanctions, on an on-going basis, in accordance with Guernsey Vault
Services' anti-money laundering procedures;
to provide the Services to you and/or for Guernsey Vault
Services' internal administration;
to monitor and record calls and electronic communications for
investigation and fraud prevention purposes, for crime detection,
prevention, investigation and prosecution, and to enforce or defend
Guernsey Vault Services and its affiliates' rights, itself or
through third parties to whom it delegates such responsibilities or
rights in order to comply with a legal obligation imposed on
Guernsey Vault Services; and
to monitor and record calls for quality, business analysis,
training and related purposes in order to pursue the legitimate
interests of Guernsey Vault Services to improve its service
and which are necessary to comply with a
legal obligation and/or which are necessary for Guernsey Vault
Services' legitimate interests indicated above.
Information that we collect through our
You are not required to provide any
personal information on the public areas of our website; however,
you may choose to do so by completing any of the forms on which are
included in the following pages:
You may also provide us with personal
information if you contact us by email, telephone or letter.
Recipients of data and
international transfer of data
Guernsey Vault Services may disclose your
personal information as follows:
to credit reference agencies (e.g. Experian) in order to carry
out money laundering, credit and identity checks and comply with
to third party vendors in order to process the data for the
above mentioned purposes, such as IT providers, brokers and
to competent authorities, courts and bodies as required by law
or requested or to affiliates for internal investigations and
to Guernsey Vault Services' affiliates in order to share your
Personal Data for hosting and future Services.
The disclosure of personal information to
the third parties set out above may involve the transfer of data to
the United States of America and other jurisdictions outside the
EEA. Such countries may not have the same data protection laws as
Guernsey Vault Services will not transfer
Personal Data to persons located outside the EEA until, if required
by applicable Data Protection Law, that person has entered into an
agreement with Guernsey Vault Services that includes the standard
contractual clauses (known as model contract clauses) that are
recognised by the European Commission as offering adequate
safeguards in relation to data protection.
Your Personal Data is only processed in
accordance with applicable Data Protection Laws and in order to
maintain an appropriate level of protection over that Personal
Data. Please contact the Ravenscroft Group's Data Protection
Officer for further details, including copies of the standard
contractual clauses referred to above (see further contact details
Retention of personal information
Your personal information will be retained
for as long as required:
for the purposes for which the personal information was
in order to establish or defend legal rights or obligations or
to satisfy any reporting or accounting obligations; and/or
as required by data protection laws and any other applicable
laws or regulatory requirements.
We will ensure that the personal
information that we hold is subject to appropriate security
Data Subject Rights
You have the following rights, in certain
circumstances, in relation to your Personal Data:
right to access your Personal Data;
right to rectify your Personal Data;
right to restrict the use of your Personal Data;
right to request that your Personal Data is erased; and
right to object to processing of your Personal Data.
Where you have provided your consent to
processing, you may withdraw your consent at any time by contacting
our Data Protection Officer via email@example.com stating
that you withdraw your consent.
Where Guernsey Vault Services requires your
Personal Data to comply with KYC or other legal requirements,
failure to provide this information means Network Securities may
not be able to provide the Services.
You have the right to lodge a complaint
with the Office of the Data Protection Commissioner in Guernsey
where Guernsey Vault Services Limited is Registered, or your local
If you have any questions about our use of
your Personal Data, please contact the Group Data Protection
Officer, Jade Cook at firstname.lastname@example.org,
or at Ravenscroft Limited, PO Box 222, 20 New Street, St.
Peter Port, Guernsey, GY1 4JG, or on +44 (0) 1481 729100.
Changes to this policy
We may change this policy from time to time
by updating this page. You should check this page from time to time
to ensure you are happy with any changes. We last updated this
policy on 22nd May 2018.